Concept website — a fictional perfume store, designed and built as a portfolio demo. No real orders are taken and no payment is charged. Site created by Mirajul Suvo.

Concept website by Mirajul Suvo — no real orders.

Last updated 28 October 2026

Shipping & Returns

How and where we ship, what it costs, and how returns work.

Black Ember is a concept store built for a portfolio. No products are sold and no orders are shipped. These policies show how the live store would work.

Rates and times

We ship within the contiguous United States. Perfume contains alcohol, so carriers only accept it by ground.

ServiceDeliveryCost
Standard ground3–6 business days$6.95, free over $100
Express ground2–3 business days$18.00

Orders placed before 1 pm Central Time on a weekday leave the studio the same day.

Where we cannot ship

We cannot ship to Alaska, Hawaii, US territories, PO boxes or addresses outside the United States, because carriers do not accept perfume by air.

Returns

You can return sealed, unused bottles within 30 days of delivery for a full refund to the original payment method.

  • Decants, decant sets and partials cannot be returned.
  • Opened bottles can be returned only if they arrived damaged or faulty.
  • Return shipping is free when the item arrived damaged.

If something arrives damaged

Send us a photo of the damage through the contact form within seven days of delivery and we will send a replacement at no cost. You do not need to send the broken item back.